Privacy Policy
Updated On 08/13/2025
PRIVACY POLICY
Effective and Last Updated as of August 6, 2025
Fairmont The Queen Elizabeth (“Fairmont The Queen Elizabeth,” “we,” “our,” or “us”) respects the privacy of your information. This Privacy Policy is designed to assist you in understanding how we collect, use, share, and safeguard your information. This Privacy Policy applies to individuals who access this website (“Site”) and any of our online and, where required, offline services (collectively, “Services”).
From time to time, we may change this Privacy Policy. If we do, we will post an amended version on this webpage. Please review this Privacy Policy periodically.
This Privacy Policy covers the following topics:
- 1. Scope and Relationship with Accor SA
- 2. Personal Data We Collect
- 3. How We Use Your Personal Data
- 4. How We Share Your Personal Data
- 5. International Data Transfers
- 6. Universal Opt-Out Mechanisms
- 7. Security
- 8. Third-Party Links
- 9. Children’s Privacy
- 10. Your State Privacy Rights and Additional Disclosures
- 11. Notice to California Residents
- 12. Your Personal Data and Your Rights – Europe and the United Kingdom Only
- 13. Accessibility
- 14. How to Contact Us
Scope and Relationship with Accor SA
This Privacy Policy governs the handling of personal data by Fairmont The Queen Elizabeth while carrying on commercial business and activities. Most Accor branded hotels are operated under a franchise or management agreement between the hotel’s owner and Accor SA (or one of its subsidiaries across the world).
When staying in one of these hotels or visiting the hotel’s restaurant, your personal data will be processed by the hotel and by Accor SA, both acting as data controllers for their own, separate, purposes.
Accor SA will process your data because it manages a central booking engine, which allows Accor SA to collect the data necessary to organize your stay in hotels under an Accor brand and to communicate this data to the concerned hotels. Accor SA also manages a global database of clients who stay in hotels under an Accor brand and Accor SA also manages the ALL loyalty programs. To know more about data processing activities under Accor SA’s control, please see the Accor Personal Data Protection Charter.